Make change management up to 3X as effective by knowing exactly who to retain and support and how to protect critical business knowledge linkages.
HBR estimates 70-90% of mergers & acquisitions fail due to improper team integration —
a daunting task without the support of culture
carriers & influencers.
Who are your culture carriers?
Most companies only know half of their top influential culture carriers. The other half are stealth influencers who leadership doesn’t know.
Make invisible working relationships visible with Performica
Imagine having the kind of Organizational Network Analysis that big consultancies perform, in real time, at your fingertips, and for a fraction of the cost.
Keep your top performers
Typically 20% of employees leave after a merger, and 33% leave after an acquisition – and it’s often your top performers who follow one another out the door.
52% of voluntarily exiting employees say their manager
or organization could have done something to prevent
them from leaving their job.
Three Employee Archetypes
Communication with employees is crucial during organizational transformation.
Performica identifies three major groups of employees that the leadership
should pay particular attention to:
Influencers are the opinion leaders in organizational communities.
Influencers are the agents of change and the emotional backbone of an organization.
The Bridges are close with the influencers.
After an influencer leaves, Bridges help reestablish communication and support business processes.
Soloists are those who
lost a large part of network due to M&A reorganization.
Soloists represent high risk of voluntary attrition
and quiet quitting.
Performica identifies crucial employees
for transition periods, facilitates communication with key influencers, and proactively
sustains top talent.
Minimize resource loss by safeguarding vital business information
and relationships, especially during challenging times!
1. Identify Influencers, Bridges and Soloists
Many high-value employees aren’t easily visible on an Org Chart. Performica’s OrgGraph surfaces stealth influencers and diagrams important connectors between departments.
Performica uncovers Influencers impacting company culture, Bridges connecting teams, and Soloists lacking support.
Performica enables the personalization of engagement and development strategies by identifying distinct roles, fostering a thriving and efficient work atmosphere.
Influencer Recommendations
- Leadership should meet influencers. Opinion leaders are important in promoting organizational change. They also provide a key feedback loop from their communities.
- Pay particular attention to disengaged influencers their outsized effect on their peers can be both positive and negative in nature.
- Closely monitor trends in morale and engagement for the influencers. Influencer impact on the company can endure over long periods of time.
- Recruit influencers to serve as role models for organizational and cultural change.
2. Guidance to support key employees most impacted
by the transition
Collaborate with influencers to address changes, anticipate reactions, and regularly monitor morale.
Assess impact on “Bridges” through one-on-ones, addressing inefficiencies, workload, and job satisfaction.
Organize one-on-ones with Soloists to evaluate career, workload, and resources, providing follow-up support.
3. Accurately predict attrition risk down to the individual
Attrition, Information and influence are all spread through networks and the key players in these networks aren’t always formal managers.
Performica’s OrgGraph™ precisely pinpoints at-risk employees, enabling you to take preemptive action for talent retention and a healthy work environment.
4. Guide managers
step-by-step through retention best practices
Performica’s Helpful Employee Retention Optimization (HERO) is a recommendation and workflow system with a built in A/B test. It helps your teams consistently follow best practices, without distraction.
Performica fosters a thriving and engaged workforce — helping keep your best people and saving you millions from the recruiting budget alone.
5. Monitor employee morale
and engagement, especially for influencers
Performica’s Helpful Employee Retention Optimization (HERO) program automatically identifies at-risk employees and pings their managers in real-time.
Performica provides a comprehensive view of employee engagement. It identifies opinion leaders, trends, address concerns, and helps implement targeted strategies to enhance overall morale.
6. Encourage employee feedback and praises
Performica’s Helpful Employee Retention Optimization (HERO) program automatically identifies at-risk employees and pings their managers in real-time.
Performica provides a comprehensive view of employee engagement. It identifies opinion leaders, trends, address concerns, and helps implement targeted strategies to enhance overall morale.
Performica eases
disruptive change
Ensuring key influencers are supported during disruptive change has a stabilizing effect on the whole organization. It also safeguards against valuable employees leaving with critical business knowledge and taking their networks with them.
It’s almost crazy
to do restructurings without
Organizational Network Analysis tools, but most companies
don’t use them.
Steve Hunt
Chief Expert at SAP